Privacy Policy

1. Information We Collect

We collect information that helps us provide and improve our cleaning services. This includes:

• Contact Data: Name, email address, and phone number provided via our contact form.

• Usage Data: Information about how you use our website, collected through Google Analytics 4 (GA4).

2. How We Use Your Data

We use the collected data for the following purposes:

• To respond to your inquiries and provide service quotes.

• To analyze website traffic and improve user experience via GA4.

• To communicate with you regarding your bookings or service updates.

3. Cookie Policy

Our website uses cookies—small text files placed on your device—to function effectively.

• Google Analytics Cookies: We use GA4 to understand visitor behavior. These cookies track anonymized data such as your approximate location, device type, and pages visited.

• Managing Cookies: You can opt-out of cookies by adjusting your browser settings or using the Google Analytics Opt-out Browser Add-on.

4. Data Storage and Security

Your data is stored securely:

• Email: Contact form submissions are sent to our secure business email.

• GA4: Website usage data is processed and stored by Google. We do not store payment information on our website, as we do not process direct online payments.

5. Third-Party Sharing

We do not sell or rent your personal information. We only share data with third-party service providers (like Google) to the extent necessary to run our website and analyze performance.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.

• Request that we correct or delete your data.

• Opt-out of any marketing communications.Transfer of Your Personal Data.

7. Contact Us

For any questions regarding this policy or to request access to your data, please contact our Privacy Officer:

• By email: info@armstrongfs.com.au